Chauffeur coverage across the London Borough of Redbridge, Ilford to Hainault

The chauffeur reaches Redbridge with time in hand and parks. Nothing about the first ten minutes should involve you: no circling, no hazard lights outside Redbridge Town Hall, no phone call asking which end of the street you are on.

If you have forgotten something the car turns round in Redbridge. That costs a few minutes at the Redbridge end and nothing at all next to discovering it at the Stansted check-in desk.

• Pick-ups at Barkingside made on the side that tolerates a stationary car
• Collections from Redbridge Town Hall arranged through the desk, not the forecourt
• The car holds on M11 at Woodford when the kerb outside your door will not take it
• Cases carried from the door in Redbridge rather than watched

Everything that makes an arrival at Stansted work happens while the car is still in Redbridge. The Stansted car park is chosen, the parking is paid, and the walk to the barrier is timed against the actual touchdown rather than the time printed on your Redbridge confirmation.

For late arrivals the practical question is whether anyone in Redbridge is still awake at the other end. The chauffeur will carry the bags to the door in Redbridge rather than leaving them on the pavement, which at one in the morning matters more than it sounds.

• Stansted car park found and paid for before the Redbridge chauffeur walks in
• Indicative 35-60 minutes back into Redbridge
• Waiting from touchdown at Stansted built into the Redbridge transfer
• Bags taken from the Stansted trolley to the boot and on to Redbridge

We treat a train into Barkingside the way we treat a flight. Twenty minutes lost somewhere before Barkingside moves the chauffeur's start time in Redbridge and changes nothing else about your booking.

Rail travellers into Barkingside usually have less luggage and less patience. Both make the last mile out of Barkingside a short, unremarkable drive rather than an operation, which is how it ought to read.