
LF-01Arriving at a building you have never been to
Arriving at a building you have never been to
Unfamiliar buildings eat time in ways that are hard to plan for. A tower with three street entrances and one of them for deliveries. A reception on the fourth floor rather than the ground. An office whose postal address is on one road and whose door is on another. Ten minutes can vanish before you have spoken to anybody at all.
The chauffeur checks that in advance, which sounds fussy and is simply what the job is. On the day the car pulls up at the entrance visitors are expected to use, so the walk is from kerb to reception rather than round a perimeter looking for a way in. The research takes two minutes and it is done the night before.
It matters more outside the cities. Business parks are laid out for people who already know them, with unit numbers that run in no sensible order and a barrier that only lifts if security is expecting you. Turning up at the wrong end of a park at 08:55 is a well-known way to start a meeting badly, and there is rarely anybody to ask.





