Talk to the people who dispatch the car

Date, pick-up point, destination. Those three lines are enough for the desk to reply with either a figure or the single question standing between it and a figure. Anything else you add saves a message later rather than being required up front.

Two details punch above their weight. The first is the number of large cases, because a boot that swallows four cabin bags will not take four suitcases and nobody wants to discover that on a forecourt. The second is a flight or tail number, which lets us set the collection to the aircraft rather than to a printed schedule that may already have moved.

If the plan is still forming, say what is fixed and what is not. A quotation can carry both, marked honestly, and it saves rewriting the whole thing when the middle day changes.

Short, clean bookings are quicker in writing. A single airport run with one pick-up and one drop needs no conversation at all, and a written thread leaves both sides with the same record.

Anything with branches is faster on the phone. Three cities in two days, a wedding with two collection addresses and a photographer who will overrun, a group of nine that may become eleven: those take five minutes spoken and twenty typed. Call, then ask for it in writing afterwards so the detail is fixed somewhere neither of us has to remember.

You will not find a street address, a registered company number or a VAT number here. That is not an oversight and it is not a gap waiting to be filled with something plausible. Those details have not been confirmed for publication, so the site omits them rather than printing a version that looks right and is not.

The same rule governs everything else on this site. No star ratings, no review counts, no memberships, no founding year, no fleet size. Where a claim cannot be stood behind, it is left out, and what remains is the part you can hold us to: the number, the mailbox, the written quotations and the written quotation.