Chauffeur service in Epping and the CM16 postcode

Ten minutes before the booked time the car is in position in Epping and the chauffeur is out of it. Boot open, engine off, somewhere A121 will tolerate. In Epping the useful skill is knowing which kerb tolerates a stationary car at that hour, and that varies street by street.

The whole collection should take about ninety seconds from the door in Epping to a moving car. That is the figure a Epping pick-up is built around, and everything above exists to protect it.

• Cases carried from the door in Epping rather than watched
• Chauffeur briefed on the Epping address before the car sets off
• Water, a charger and a cabin set for whatever Epping is doing that morning
• A written price agreed before the car is allocated to Epping

For a private flight the clock runs on the Stansted handling agent's slot rather than on a check-in cut-off, which changes the Epping collection time. That usually compresses the Epping timings, and it means the car finishes airside instead of at a terminal door.

If the flight is cancelled while you are still on A121, tell the chauffeur. The car turns round, goes back to Epping, and the rebooking is handled in writing rather than at a kerb.

A proper meet at Stansted begins while you are still in the air and the car is still in Epping. We watch the aircraft, adjust for the actual landing time rather than the printed one, and the chauffeur leaves Epping in time to be inside the Stansted hall with a name board when the doors open.

The car leaves Stansted by whichever exit is moving, which is not always the one the signs suggest, and comes into Epping on M11. You will be at your Epping door within the time the confirmation gave you.

• Board held at Stansted until you are standing in front of it, Epping bound
• Groups gathered at one point inside Stansted, one chauffeur per car into Epping
• A quiet cabin for the 20 miles back into Epping
• Aircraft tracked into Stansted from the tail number, so Epping is reached on time